This Privacy Policy explains how A B W REAL ESTATE BUYING & SELLING BROKERAGE L.L.C (“ABW Real Estate”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website or contact us about buying, selling, leasing, or investing in property in Dubai.

By using this website or sending us an enquiry, you agree to the practices described below.

Last updated: 12 September 2026

1. Who we are

We are a real estate brokerage based in Business Bay, Dubai. You can contact us at:

• Company: A B W REAL ESTATE BUYING & SELLING BROKERAGE L.L.C
• Email: helpdesk@theabwrealestate.com
• Phone: +971 55 797 4215
• Address: مكتب رقم 1611 - ملك ايرينا رودينكو- بردب - الخليج التجاري

2. Information we collect

We may collect information you provide directly, including:

• Name, email address, and phone number
• The service you are interested in (buying, selling, leasing, or investment)
• Messages and property requirements you send through our contact forms
• Any other details you choose to share when you call, email, or message us on WhatsApp or social media

We may also collect limited technical information automatically, such as browser type, device type, pages visited, and approximate location, through standard website logs and cookies.

3. How we use your information

We use personal information to:

• Respond to enquiries and provide real estate advice
• Arrange viewings, follow-ups, and related services
• Send property updates you have requested
• Improve our website and client service
• Meet legal, regulatory, and record-keeping requirements in the UAE

We do not sell your personal information to third parties.

4. Sharing your information

We may share information only when needed to provide our services or when required by law. This can include developers, landlords, other licensed brokers, service providers who host our website or email, and UAE authorities if we are legally obliged to do so.

Anyone we work with is expected to handle your information carefully and only for the purpose it was shared.

5. Cookies

Our website may use cookies and similar tools to remember preferences and understand how visitors use the site. You can control cookies through your browser settings. Blocking cookies may affect some website features.

6. Data security and retention

We take reasonable steps to protect personal information from loss, misuse, or unauthorised access. No website or email system is completely secure, so please avoid sending highly sensitive information through unsecured channels.

We keep enquiry records only for as long as needed to handle your request, maintain our client relationship, or meet legal and business requirements.

7. Your choices

You may ask us to update, correct, or delete the personal information we hold about you, or to stop contacting you about properties, by emailing helpdesk@theabwrealestate.com. We may need to keep some records where the law requires it.

8. Third-party links

Our website may link to Facebook, Instagram, TikTok, WhatsApp, maps, or other external sites. Those services have their own privacy policies. We are not responsible for how they collect or use your information.

9. Updates to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with the updated date.

10. Contact

If you have questions about this Privacy Policy or how we handle your information, please contact us at helpdesk@theabwrealestate.com or +971 55 797 4215.